Security Roll-Up Fix Q299444 May Cause Lexmark Printers to Stop Responding (Q310703)
The information in this article applies to:
Microsoft Windows NT Server versions
When you apply the Q299444 security roll-up fix, the Lexmark Printer driver may stop responding (hang).
Q299444 stores the local procedure call (LPC) port data in the client thread and makes sure a reply comes back via the same port. This results in a more secure callback routine, but stops bidirectional communication with the Lexmark software.
: This behavior can also occur with programs that use Distributed Component Object Model (DCOM) technology or remote procedure call (RPC) technology, such as Zone Labs' ZoneAlarm firewall software.
A supported fix is now available from Microsoft, but it is only intended to correct
the problem described in this article and should be applied only to systems
experiencing this specific problem.
To resolve this problem immediately, download the fix as instructed below or contact
Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft
Product Support Services phone numbers and information on support costs, please go to
the following address on the World Wide Web:
: In special cases, charges that are normally incurred for support calls may be
canceled, if a Microsoft Support Professional determines that a specific update will
resolve your problem. Normal support costs will apply to additional support questions
and issues that do not qualify for the specific update in question.
The following files are available for download from the Microsoft
Download Q310703i.exe now
Release Date: December 3, 2001
Download csy_Q310703i.exe now
Download dan_Q310703i.exe now
Download nld_Q310703i.exe now
Download fin_Q310703i.exe now
Download fra_Q310703i.exe now
Download deu_Q310703i.exe now
Download hun_Q310703i.exe now
Download ita_Q310703i.exe now
Download nor_Q310703i.exe now
Download plk_Q310703i.exe now
Download ptb_Q310703i.exe now
Download rus_Q310703i.exe now
Download esp_Q310703i.exe now
Download sve_Q310703i.exe now
For additional information about how to download Microsoft Support files, click the article number below
to view the article in the Microsoft Knowledge Base:
How to Obtain Microsoft Support Files from Online Services
Microsoft used the most current virus detection software available
on the date of posting to scan this file for viruses. Once posted,
the file is housed on secure servers that prevent any unauthorized
changes to the file.
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
10/16/01 22:14 4.0.1381.7097 343,824 Rpcrt4.dll Intel
10/16/01 22:19 4.0.1381.7097 602,896 Rpcrt4.dll Alpha
Microsoft has confirmed this to be a problem in the Microsoft products that are listed
at the beginning of this article.
The third-party products discussed in this article are manufactured by
vendors independent of Microsoft; we make no warranty, implied or
otherwise, regarding these products' performance or reliability.
Oct 18 2001 5:21PM
|| Issue Type||
| Last Modifed||
Jan 2 2002 1:19PM
||Additional Query Words|