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Deadlock Condition Causes Socket Programs to Become Unresponsive


The information in this article applies to:
  • Microsoft Windows 2000 SP1 Professional
  • Microsoft Windows 2000 SP1 Server
  • Microsoft Windows 2000 SP1 Advanced Server


SYMPTOMS

In Windows 2000 Service Pack 1 (SP1), calls to the Socket function may not be returned, causing the creation of sockets not to succeed. Therefore, socket programs may become unresponsive and cause 100 percent CPU usage.


RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this fix.

To resolve this problem immediately, download the fix as instructed below or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp
NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The following files are available for download from the Microsoft Download Center:
English (U.S.):
[GRAPHIC: Download]Download Q278525_w2k_sp2_x86_en.exe now

Czech:
[GRAPHIC: Download]Download Q278522_w2k_sp2_x86_cs.exe now

Danish:
[GRAPHIC: Download]Download Q278523_w2k_sp2_x86_da.exe now

Dutch:
[GRAPHIC: Download]Download Q278524_w2k_sp2_x86_nl.exe now

Finnish:
[GRAPHIC: Download]Download Q278526_w2k_sp2_x86_fi.exe now

French:
[GRAPHIC: Download]Download Q278527_w2k_sp2_x86_fr.exe now

German:
[GRAPHIC: Download]Download Q278528_w2k_sp2_x86_de.exe now

Greek:
[GRAPHIC: Download]Download Q278529_w2k_sp2_x86_el.exe now

Hungarian:
[GRAPHIC: Download]Download Q278530_w2k_sp2_x86_hu.exe now

Italian:
[GRAPHIC: Download]Download Q278531_w2k_sp2_x86_it.exe now

Japanese:
[GRAPHIC: Download]Download Q278532_w2k_sp2_x86_ja.exe now

Japanese (NEC):
[GRAPHIC: Download]Download Q278533_w2k_sp2_nec98_ja.exe now

Norwegian:
[GRAPHIC: Download]Download Q278534_w2k_sp2_x86_no.exe now

Polish:
[GRAPHIC: Download]Download Q278535_w2k_sp2_x86_pl.exe now

Portuguese:
[GRAPHIC: Download]Download Q278536_w2k_sp2_x86_pt.exe now

Portuguese (Brazil):
[GRAPHIC: Download]Download Q278537_w2k_sp2_x86_br.exe now

Russian:
[GRAPHIC: Download]Download Q278538_w2k_sp2_x86_ru.exe now

Spanish:
[GRAPHIC: Download]Download Q278539_w2k_sp2_x86_es.exe now

Swedish:
[GRAPHIC: Download]Download Q278540_w2k_sp2_x86_sv.exe now

Turkish:
[GRAPHIC: Download]Download Q278541_w2k_sp2_x86_tr.exe now
For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base:
Q119591 How to Obtain Microsoft Support Files from Online Services
Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. Once posted, the file is housed on secure servers that prevent any unauthorized changes to the file.

The English version of this fix should have the following file attributes or later:
   Date        Time    Version        Size     File name
   --------------------------------------------------------
   11/27/2000  08:50p  5.0.2195.2778  123,184  Afd.sys
   12/04/2000  07:00p  5.0.2195.2      69,392  Iphlpapi.dll
   12/04/2000  07:00p  5.0.2195.2442  104,208  Msafd.dll
   11/29/2000  09:00p  5.0.2195.2785  323,088  Tcpip.sys
   10/25/2000  02:02p  5.0.2195.2572   16,240  Tdi.sys
   12/04/2000  07:00p  5.0.2195.2780   18,192  Ws2help.dll
   12/04/2000  07:00p  5.0.2195.2104   69,392  Ws2_32.dll
   12/04/2000  07:00p  5.0.2195.2104   17,680  Wshtcpip.dll 


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

Q249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words:

Keywords : kbWin2000PreSP2Fix
Issue type : kbbug
Technology : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000S kbwin2000Ssearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro


Last Reviewed: February 28, 2001
© 2001 Microsoft Corporation. All rights reserved. Terms of Use.


Article ID: Q278522

Last Reviewed:
February 28, 2001

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