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3.3-Volt PC Card May Not Work with Toshiba PC Card Controller After Resuming from Hibernation


The information in this article applies to:
  • Microsoft Windows versions 2000, 2000 SP1, 2000 SP2 Professional
  • Microsoft Windows versions 2000, 2000 SP1, 2000 SP2 Server
  • Microsoft Windows versions 2000, 2000 SP1, 2000 SP2 Advanced Server


SYMPTOMS

A 3.3-volt PC Card may not work with a Toshiba PC Card controller (ToPIC) after resuming from hibernation.


CAUSE

The Toshiba PC Card controller (ToPIC) may power 3.3-volt R2 PC Cards at 5 volts after resuming from hibernation.


RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp
NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The following files are available for download from the Microsoft Download Center:
[GRAPHIC: Download]Download Q303392_w2k_sp2_x86_en.exe now
Release Date: October 24, 2001

For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base:
Q119591 How to Obtain Microsoft Support Files from Online Services
Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. Once posted, the file is housed on secure servers that prevent any unauthorized changes to the file.

The English version of this fix should have the following file attributes or later:
   Date        Time       Version        Size     File name
   -----------------------------------------------------------
   5/28/2001   09:24p      -             34,756  Ntdetect.com
   5/29/2001   09:28a   5.0.2195.3649    58,992  Pci.sys
   7/13/2001   08:01p   5.0.2195.3854   109,264  Pcmcia.sys 


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.


MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

Q265173 Datacenter Program and Windows 2000 Datacenter Server Product
For additional information on how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
Q296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
Q249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words:

Keywords : kbhw kbHardware kbWin2000PreSP3Fix
Issue type : kbbug
Technology : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinAdvServSearch kbWin2000AdvServSP2 kbWin2000AdvServSP1 kbWin2000ProSP2 kbWin2000ProSP1 kbwin2000ServSP1 kbwin2000ServSP2


Last Reviewed: October 25, 2001
© 2001 Microsoft Corporation. All rights reserved. Terms of Use.  Disability/accessibility  Privacy Policy



Article ID: Q303392

Last Reviewed:
October 25, 2001

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