A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this
article. Apply it only to computers that you determine are at risk of attack. Evaluate your computer's physical
accessibility, network and Internet connectivity, and other factors to determine the degree of risk to your
computer. See the associated
Microsoft Security Bulletin
to help determine the degree of risk. This fix may receive additional
testing. If your computer is sufficiently at risk, Microsoft recommends that you apply this fix
now. Otherwise, wait for the next Windows 2000 service pack that contains this fix.
To resolve this problem immediately, download the fix by following the instructions later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support
costs, visit the following Microsoft Web site:
: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your
problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in
The following file is available for download from the Microsoft Download Center:
Release Date: August 15, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was
posted. The file is stored on secure servers that prevent any unauthorized changes to the
You must restart your computer after you apply this update. This update supports the following Setup
-? Display the list of installation switches.
-u Unattended mode.
-f Force other programs to quit when the computer shuts down.
-n Do not back up files for removal.
-o Overwrite OEM files without prompting.
-z Do not restart when installation is complete.
-q Quiet mode (no user interaction).
-l List installed hotfixes.
-x Extracts the files without running Setup.
For example, the
q326886_w2k_sp4_x86_en -q -z
command installs the update without any
user intervention and then does not force the computer to restart.
: Your computer is vulnerable until you restart it.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between UTC and local time, use the
tab in the Date and Time tool in Control Panel.
Date Time Version Size File name and path
24-Jul-2002 21:41 5.0.2195.5974 96,016 %windir%\System32\Netman.dll
: Because of file dependencies, this update may contain additional
files. This update requires Windows 2000 Service Pack 3 (SP3) or Service Pack 2 (SP2).
For additional information about how to obtain the latest service pack, click the article number below
to view the article in the Microsoft Knowledge Base:
How to Obtain the Latest Windows 2000 Service Pack